How We Handle Your Privacy
This page explains, in plain terms, what happens to your information when you visit this website. We keep things simple: we collect only what we need, we use it for clear reasons, and we never sell it. Please read it alongside our Terms of Use, which set out the wider rules for using the site.
What we collect
Most of what we gather is light-touch. It falls into two groups:
- Details you choose to give us, such as your name and email address when you send a message or sign up for updates.
- Information collected automatically, such as the type of device and browser you use, the pages you view, how long you stay and the general area you are browsing from.
We do not ask for sensitive personal details, and we would rather you did not send them to us.
How we use it
Your information helps us reply to your questions, keep the site running smoothly, spot and fix problems, and understand which pages people find useful so we can improve them. If you sign up for updates, we will only email you about what you asked for, and every message includes a way to stop receiving them.
Cookies
Cookies are small files saved on your device that help the site remember your preferences and count visits. Some are essential for the site to work; others help us measure traffic. You can block or delete cookies through your browser settings at any time, although a few features may not behave as expected afterwards.
Sharing with others
We work with a small number of trusted service providers, for example those that host the site or help us measure visits. They may handle limited data on our behalf and only for those purposes. We may also share information if the law requires it. We never sell or rent your personal details.
Keeping your data safe
We use sensible safeguards, including secure connections and restricted access, to protect your information. We keep it only for as long as it is genuinely needed, then delete it. No online system is entirely risk-free, but we take that responsibility seriously.
Your rights
You can ask to see the information we hold about you, have it corrected, request that it be deleted, or object to how it is used. You also have the right to complain to your local data protection authority.
Updates to this policy
We may revise this page from time to time. When we do, the new version will appear here, and continuing to use the site means you accept the changes.
Get in touch
If anything here is unclear, or you want to use any of your rights, email us at info@hertford-street.co.uk or use our Contact page. We aim to respond promptly.